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TLI41816 Certificate IV in Warehousing Operations

Course Outline


TLI41816-near-racksThis is a general qualification for the Warehousing and Storage Industry.

It involves a broad range of skilled applications including requirements to evaluate and analyse current practices, to develop new criteria and procedures for performing current practices, and to provide leadership and guidance to others in applying skills and planning skill development.

Target Groups

  • Warehouse staff
  • Experienced practitioners
  • Supervisors
  • Consultants

The key clients for this qualification are primarily existing employees. Some new entrants to the industry may also be enrolled. Several options have been designed to cater for the relevant groups. Where required, various entry points will be identified for different students.

Prior Qualifications

No prior qualifications are required for entry in to this course

Language, Literacy and Numeracy

Students require language, literacy and numeracy skills equivalent to the descriptions below.

Reading Writing Mathematics Oral Communication
Read and interpret texts that have several ideas which are non-routine, but simple. For example, read workplace newsletters or read an agenda for a meeting Produce and sequence several paragraphs to make meaning. For example, fill in an accident report form or write a set of procedures for a new work task for personal reference Use operations and % and fractions to solve problems.
Use operations and % and fractions to solve problems.
For example, calculate and compare costs of similar items/services from two sources or measure items for work tasks using formal units (millilitres of hair dye, grams of flour etc)
Participate in oral exchanges where listener/speaker is required to vary and/or understand concepts which are simple, but non-routine.  For example, provide instructions for a new worker on how to perform a simple workplace task. Or listen to, and respond to a routine customer complaint

The programme is a flexible delivery programme, delivered to suit the requirements of the student.

Trainees under a Traineeship Contract may take 6-36 months (according to traineeship requirements) to complete the curriculum. RPL applicants may complete the course in a lesser time subject to meeting eligibility criteria.

The standard enrolment term for a novice is 24 months.

Credit Transfer (CT) and Recognised Prior Learning (RPL) are offered to all students.

Credit Transfer in this instance means recognition of previously completed formal training in identical or equivalent UoCs (units of competency) to those that are included in the TLI41816 Certificate IV in Warehousing Operations. A copy of your certificate or statement of attainment that lists the relevant UoCs is required for Credit Transfer (CT) options to be evaluated.

RPL is a way of using your existing skills and knowledge to get a formal qualification. It considers qualifications and documentary evidence you already have in your portfolio.  Even without documentary evidence, where you believe you have most or all of the required knowledge and skills for the qualification you seek recognition for, you may apply for RPL.  Once your full application is evaluated, and following NAM Training’s Training Needs Analysis (TNA) interview, you may not need to receive training. You may only require assessment of your current knowledge and skills.

The RPL assessment process is no less rigorous than any other assessment.

The minimum requirements for  achievement of this qualification are completion of a total of 21 units of competency comprising:

  • 3 core units of competency (UoCs) listed below


  • 18 elective units of competency (UoCs) listed below

Core UoCs

TLIF1001 Follow work health and safety procedures
TLIL1001 Complete workplace orientation/induction procedures
TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures

Elective UoCs 

TLIG4005A Organise transport workload
TLIG3002 Lead a work team or group
TLIJ3002 Apply quality systems
TLIF4007 Implement and coordinate accident-emergency procedures
TLIF4014 Develop and maintain a safe workplace
TLIA4005 Check and evaluate records and documentation
TLIA4028 Assess and monitor optimum stock levels
TLIR4001 Monitor supplier performance
TLII4001 Coordinate quality customer service
TLIU4001 Implement and monitor environmental protection policies and procedures
TLIG4006 Facilitate work teams
TLIL4033 Promote effective workplace practice
TLIE4013 Apply workplace statistics
TLIP4005 Manage workplace information
TLIE4006 Collect, analyse and present workplace data and information
TLIP4001 Develop plans to meet customer and organisation needs
TLIP4002 Facilitate and capitalise on change in the workplace
TLIL4009 Manage personal work priorities and professional development

This programme may be delivered in a variety of locations, including but not limited to entirely on-the-job at the student’s workplace in employer provided venues.  NAM Training offices may be utilised for RPL evaluations and oral questioning.  From time to time, Third party venues may also be utilised.

Delivery strategies and the training programme sequence are based upon the experience levels of students and/or employer instructions. UoC selection within Learning and Assessment Plans will reflect both workplace and industry standards.

Training delivery will consist of a combination of a face to face approach, of one-to-one and groups of students, depending on students’ needs and the availability of on-site facilities.

The trainer will negotiate the training and assessment arrangements in direct consultation with enterprise representatives who are responsible for current work skills training within the organisation as well as site management officials where relevant.

Where applicable, UoCs that are pre-requisites for other UoCs will be trained and assessed first or where required, as combined UoCs to suit individual worksite requirements.

This programme will be delivered entirely on-the-job at the trainee’s workplace in employer provided venues. From time to time, third party venues may also be utilised.

Volume of Learning

The following information relates to a novice and may vary in accordance with the existing knowledge and skills of the trainee:

  • 20 Training sessions of 4 hours covering the theory and skills components of the programme, totalling 80 hours over the traineeship contract. This is broken down into 4 supervised hours of training and assessment per month, or 2 hours per fortnight. The average number of visits made by the RTO trainer with the student will be either 10 monthly visits per year, or 20 fortnightly visits per year.
  • Minimum of 60 supervised work based activities of on average of 4 hours each, totalling 240 hours over the traineeship contract
  • An average of 200 hours of reading and research is required over the traineeship contract
  • An average of 200 hours of associated consultation and post assessment validation over the traineeship contract

This totals an average of 720 hours over the traineeship contract.

A full RPL pathway may be undertaken without a Training Contract subject to a candidate meeting NAM Training’s eligibly criteria. Access to a relevant workplace operation and equipment may also be required.


Recognised Prior Learning (RPL) strategies may include credit transfer, evaluation of work samples, oral questioning, observation, evaluation of resume and third party report/s.

Assessment only

Assessment only strategies may include credit transfer, work samples, written assessment, oral questioning, observation, and third party reports.

Assessment modes

Assessment modes will be flexible to suit the needs of the student and employer. Assessment tools will consist of a combination of Knowledge Based Tests (KBT), Oral Questioning (OQ), Observation of Skills (Obs), Third Party Report (TPR), Portfolio (PF), Project (P) and Role Play (RP).

The following gives an overview of course fees. Full details and refund information are provided to employers in our Funding Schedule document or to private candidates by email or hard copy.


Privately funded course fees

Full training and assessment and pathway

The total charge for TLI41816 Certificate IV in Warehousing Operations is $4794.

A Registration Fee of $300 per candidate will be invoiced following registration with NAM Training.

Remaining fees are charged as UoCs are commenced.

Fees are calculated pro rata according to the number of Units of Competency in the enrolment.  As there are 21 UoCs in the qualification, each UoC will be charged at $4794, less the $300 Registration Fee divided by 21 which equates to $214 each.

Part RPL/part training and assessment or Full RPL pathways

An RPL Registration Fee applies at $300.

Where a student completes the qualification via part Recognition of Prior Learning (RPL), and part training and assessment, a 25% RPL discount off the ‘Full training and assessment and pathway’ fee will  apply to fees for any UoCs achieved via RPL.

Following the RPL Registration Fee, remaining fees are charged as UoCs are commenced at the rate applicable to the nominated pathway for each UoC, that is either ‘full training and assessment pathway’ rate, or the 25% RPL discounted rate.

Assessment usually commences on any UoCs that are nominated for RPL at the same time.

If a full RPL pathway has been established, the total price of the qualification will be discounted to $3670.50. Following the RPL Registration Fee of $300 per student, remaining fees are charged when UoCs are commenced.

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